Tennessee Division of Developmental Disabilities is Four-Star Agency

 Frontier Health’s Tennessee Division of Developmental Disabilities services received a Four-Star Agency designation for 2008-‘09 by the Tennessee Division of Mental Retardation Services for the agency’s excellent performance regarding quality management of services and client support.
  The award recognizes Frontier Health’s role in helping people with developmental disabilities achieve healthy, secure, and meaningful lives. “The staff at Frontier Health should feel a much deserved sense of accomplishment,” said Deputy Commission Stephen H. Norris.
   Senior Vice President of Tennessee Developmental Disabilities and Vocational Rehabilitation Services Sharon Good said, “Our team has worked hard to provide the best quality service. We are proud to be known as a Four-Star Agency and we want our families and those we serve to know we truly care that much.”
   E. Douglas Varney, President and CEO of Frontier Health said the recognition reflects the quality Frontier Health’s clients receive in the Developmental Disabilities Division at Frontier Health, “The commitment of our staff ensures adults with development disabilities receive the supports they need to achieve their full potential and greatest level of independence.”
   The Tennessee Division of Mental Retardation Services established a comprehensive quality management system to measure the quality of services and supports provided by community-based providers.

  The foundation of the system is outcome-based quality assurance survey tools designed with the assistance for the Center for Medicare and Medicaid Services. The system now has two complete years of survey results for day, residential, clinical, and support coordination agencies.
   Four-star agencies must receive 96 percent or greater overall compliance on Quality Assurance surveys for two consecutive years and a rating of Substantial Compliance in Safety and Security.
   More than 250 community-based providers statewide were reviewed through outcome-based quality assurance survey tools, trending data related to client contact, client complaint, and other quality-related data. Frontier Health is one of seven agencies in Tennessee to receive the Four-Star Agency designation.

Gaines Returns to Frontier Health

  Charles E. Gaines, D.O., psychiatrist, is returning to Frontier Health as an adult psychiatrist practicing at Holston Counseling Center. “We’re very pleased that Dr. Gaines has decided to return to Frontier Health,” said E. Douglas Varney, President and CEO. “He is well known and respected in this region and he shares our vision to provide quality services that help people achieve their full potential.”
   Most recently, Dr. Gaines was Medical Director at Indian Path Pavilion Psychiatric Hospital and Clinic. Previously he was a psychiatrist for Woodridge Psychiatric Hospital. He also provided services at Geropsychiatric Units at Indian Path and Sycamore Shoals hospitals, The Wexford House, and Lakeshore Mental Health Institute.
   Dr. Gaines received his Doctor of Osteopathic Medicine from Nova-Southeastern University, College of Osteopathic Medicine, and completed an internship at Florida Hospital East. He completed his residency at East Tennessee State University’s James H. Quillen College of Medicine. He received a bachelor’s degree from the University of Florida.

Frontier Health Welcomes New Physician

  Adrian C. Buckner, M.D., recently joined Frontier Health as a general psychiatrist practicing at Bristol Regional Counseling Center and Tennessee Community Support, two of Frontier Health's 18 outpatient sites. He will also practice at Ridgeview Psychiatric Hospital and Wellmont Bristol Medical Center's medical psychiatric unit, Five East, as part of a management partnership between Frontier Health and Wellmont Health System.

   "We're pleased Dr. Buckner has decided to join us full time," said E. Douglas Varney, President and CEO. "Dr. Buckner's professional experience, skills, and capabilities are an asset to Frontier Health and he shares our vision to provide quality services that help people achieve their full potential."
    Dr. Buckner, licensed as a psychiatrist and general internist, is a graduate of the East Tennessee State University's James H. Quillen College of Medicine, where he was Chief Resident with ETSU's General Psychiatry and Medicine/Psychiatry departments. While at the Quillen College of Medicine, Dr. Buckner received the Beiber Scholarship and Jeanne Spurlock Research Fellowship.

   During his residency he received the American Psychiatriac Association / Substance Abuse and Mental Health Services Administration Minority Fellowhsip, was on the Southern Medical Journal CME Advisory Board, and received the National Medical Association Chester Pierce Award and Consumers' Research Council of America America's Top Psychiatrst for 2007.
    He has presented on multiple topics during medical school and his residency. His most recent research focuses on cultural competency and delivering quality health care to the Appalachian community. He remains active with the American Psychiatric Association at both the national and local levels, and remains a patient advocate for the mentally ill. He previously provided contract physician services for Frontier Health and Mountain State's Health Alliance.
    Frontier Health is the region's premier provider of behavioral health, mental health, substance abuse, developmental disabilities, and vocational rehabilitation services.

Frontier Health Welcomes New Physician

  Psychiatrist and pediatrician Rhonda K. Bass, M.D., recently joined Frontier Health as a psychiatrist and will be practicing at Wise County Behavioral Health Services and Lee County Behavioral Health Services, two of Frontier Health's 18 outpatient sites. She is triple-board trained as a psychiatrist, child psychiatrist, and pediatrician.
    Dr. Bass is a native of Kingsport who was raised in the Riverview Community and is a graduate of Dobyns-Bennett High School. She graduated from the University of Virginia School of Medicine in Charlottesville, Va., where she was a Robert Wood Johnson Foundation Scholarship recipient She completed a triple-board residency program at the University of Texas Health Science Center in San Antonio.
    While in San Antonio, Dr. Bass also provided child and adolescent psychiatry services to Head Start, the Juvenile Detention Center, the Northeast Independent School District, San Antonio State Hospital and the Southwest Mental Health Center. She provided psychiatric services at University Hospital, Wilford Hall Medical Center at Lackland Airforce Base, and the Audie L. Murphy Veterans Administration Hospital.

   She provided pediatric services at the Christus Santa Rosa Children's Hospital, the Center for Children and Families, Brook Army Medical Center, Alamo Children's Advocacy Center, and the Village of Hope.
    Dr. Bass's primary interest is caring for traumatized children who are victims of abuse. She works to help foster resiliency in children, and address health issues unique to underserved and at-risk communities, and in minority health.

Frontier Health Receives TECHMED Award

  Frontier Health's medical services and electronic medical record was recognized for, "Outstanding Use of Technology in Patient Care," with the first TECHMED Award sponsored for 15 or more physicians. The award was presented by Saratoga Technologies and East Tennessee Medical News and independently judged by the Northeast Tennessee Technology Council.

   "With the advent of the Electronic Medical Record, physicians have immediate access to every episode of care to help make informed, appropriate decisions," said E. Douglas Varney, President and CEO of Frontier Health. "This includes prompts that alert the clinician regarding missed or upcoming appointments, reactions to medications, or other important information. The physicians and clinicians enter the new client information and it is immediately part of the client's electronic record."
    Varney said this is especially important because clients may visit multiple locations including Frontier Health's 18 outpatient sites, Magnolia Ridge Residential Alcohol & Drug Treatment, or one of its 50 other facilities.
    Frontier Health's Electronic Medical Record, implemented in 2004, continues to evolve as it embraces new technology and software modules to assure the highest standards in quality, accessible care.

East Tennessee Medical News:
A Conversation with E. Douglas Varney

By CINDY SANDERS

   E. Douglas Varney, president and CEO of Frontier Health, knows Northeast Tennessee well. After all, other than a three-year stint with the U.S. Army's 82nd Airborne, he has called the region home his entire life.
    Born in Southwest Virginia, Varney moved to Kingsport before attending East Tennessee State University, where he received bachelor's and master's degrees in clinical psychology. He completed postgraduate work at the University of Tennessee at Knoxville.
    Varney said his roots provide an important insight into the culture of the 12 counties Frontier Health covers as the region's premier provider of behavioral health, substance abuse and developmental disability services. Part of that culture, he said, includes "taking care of our own."
    Recognizing the need in the early 1950s, community leaders laid the foundation for local mental health centers.

   "We're proud that this area was one of the first in the state and the country to create community mental health programs,"
Varney stated. "I know we're blessed. Talking to my colleagues in other areas, I know this is not always the case."
    Varney began his career as a psychological examiner and therapist with Holston Mental Health Center in 1975. He said that while he loved clinical work, it didn't take long to become frustrated with long waiting lists and to realize that working extended hours still couldn't meet all the needs.

   "I knew if we could expand services, we could help more people," he said. "I also understood we needed greater community support and advocacy."
    In 1978, Varney's interest in efficiency led him into management, where he immediately assumed a senior leadership role.

   Spurred by changes in federal entitlement and social service programs and the creation of TennCare, Varney initiated a merger between Central Appalachia Services, Watauga Mental Health Services and Nolachuckey-Holston Mental Health Services - three regionally strong mental health providers.
    Although Frontier Health was created from the merger in 1997, the community mental health centers and services represented by the not-for-profit organization go back half a century.

   "Multiple times during the first 40 years, our agencies had come together to address and solve regional needs," he said of the precursor organizations.

   "The key," he noted of the merger, "was to create a bridge to maintain community 'ownership' and ensure each group could continue its mission."
    By combining the agencies, Varney said Frontier Health was able to consolidate administrative costs and to strengthen the overall ability to provide high-quality, accessible care to address behavioral health, developmental disabilities and vocational services.
    In May of this year, Frontier Health celebrated 50 years of providing services in Southwest Virginia and Northeast Tennessee. Today, Frontier Health covers Carter, Greene, Hancock, Hawkins, Johnson, Sullivan, Unicoi and Washington counties in Tennessee; and Lee, Scott, Wise and Washington counties in Virginia.
    As president and CEO of Frontier Health, Varney oversees myriad residential, outpatient, outreach and prevention programs. Still, he said that he sees his primary role as "coach." He continues to live by advice he received during his very first interview with Holston Mental Health Center: "Be passionate about what you do and surround yourself with good people."
    As head coach and chief cheerleader, Varney strives to encourage and recognize excellence throughout his organization.
    The net result of the team effort is that thousands of regional residents face a brighter tomorrow.

East Tennessee Medical News had the opportunity to ask Varney a few questions.

ETMN: What unique challenges and opportunities exist in running a healthcare system devoted to behavioral health, substance abuse and developmental disabilities?
Varney: "With any healthcare agency, there are challenges, but the lack of health insurance parity for behavioral healthcare needs is a primary challenge. The inability to secure adequate reimbursement from insurers and payers is compounded by managed care companies' poor handling of behavioral healthcare.
    The administrative requirements imposed by managed care have actually increased costs and limited access to care. Also many clients do not have any means to pay for services. That presents a unique challenge for Frontier Health. In fiscal year 2006, we provided $23.3 million in subsidized care.  

   Most of the people who received services via subsidized care would not have had another option. Frontier Health, our board of directors and our staff are committed to helping everyone we can, regardless of their ability to pay."
What about the public perception of mental illness and treatment options?

   "Many people unfortunately think that mental illness is a chronic, long-term, unmanageable disease. The truth is with proper treatment and medication, people can live long, very productive lives. We've come a long way in the last 30 years.
Psychiatric rehabilitation and recovery programs have evolved into a whole new movement in the last three years.

   "It not only treats with medication and counseling but empowers people to manage their illness and helps them find jobs, housing and things to look forward to so they can integrate within the larger community. It helps to keep them from becoming isolated."
    Varney added that while the stigma associated with mental illness has greatly diminished since he began his clinical work in 1975, there is still a lot of misunderstanding about mental illness in our society, and people often delay seeking care.

   Such gaps can actually compound a patient's problems if they begin a downward spiral. Also, he noted, patients in pain sometimes try to self-medicate with drugs or alcohol, which further complicates treatment.

   "Like with any illness, treatment at the onset of the disease can mean a greater and much quicker recovery," he said.

   "Although we have made great strides in treatment, many people do not realize that mental health and addiction treatment actually work. I do believe there are signs that public perception is changing, but there is still much to do."

As a provider of specialty services, how does Frontier work with community hospitals or other health providers in the service region?

   "We work very closely with both local hospital systems: Mountain States Health Alliance and Wellmont Health Systems. We're especially proud of our management contract with Wellmont. We manage all behavioral health services for
Wellmont, including Wellmont Ridgeview, a 28-bed, acute-care psychiatric facility in Bristol, and Wellmont Bristol Regional Medical Center's medical psychiatric unit, Five East.

   "Our Crisis Response Team, available 24 hours a day, seven days a week, is in every hospital emergency department daily, helping hospital staff triage and make dispensation for patients with mental health and substance abuse issues.

   "Some are pre-screened and sent to inpatient units. Others receive follow-up care at outpatient facilities. With the patient's permission, we collaborate with primary care physicians. We share the patient's treatment plan and enlist the PCP's input regarding client care. The integration of traditional physical health with behavioral health services is essential for good treatment outcomes."

   Varney added that Frontier Health is actively involved in community coalitions to address such societal issues as homelessness, underage drinking, substance abuse, tobacco use, eating disorders, suicide and emergency preparedness. In addition to working with community groups, Frontier Health also works closely with state agencies, school systems and law enforcement officials.

   "We are especially proud of our work with local court systems to develop diversion programs for people with mental illness so they receive legal services and access to treatment," Varney said.
What urgent healthcare needs exist in the communities you serve today, and how is Frontier Health reaching out to fill those needs?

   "One of the greatest challenges is one we've battled a number of years - the perception that physical health does not include mental health. The perception is so prevalent from telephone directories to the media. The solution is to integrate what we do in behavioral health with what is known as "traditional" healthcare.

   "We're very optimistic that our development of electronic health records will help us solidify all relationships among area healthcare systems and primary care physicians so we may, together, treat the 'whole person' to ensure total physical and mental well-being. We've known for at least 25 years that there is a huge interplay between the mind and body, but we haven't had a good strategy.

   "We developed our own electronic health records and have been a major contributor to the CareSpark RHIO (Regional Health Information Organization) in our area. We will interface with other providers as they come online."
    Varney added that a lot of mental health care actually occurs in primary care offices and/or in an emergency room in a crisis, so having an integrated system would allow providers to develop comprehensive treatment plans and would eliminate making a dispensation without the proper background. Varney said he sees the promise of technology resulting in a new level of outcomes.

   "Over the next 10 years, we're going to make a quantum leap again in behavioral health because of access to this information," he said.
What are you passionate about on the job?
"If you're going to succeed, you have to like what you do. I love my job. Regardless of my CEO role, I'm still a clinician, and it's exciting to hear about good outcomes and client success stories. It's why I love my job … we help people, and we're making a difference. I also like the fact that I can work in my community. I love the area, its people, history and culture. I grew up here."

Reprinted with permission

Musil Now Senior VP of Medical Services

  Frontier Health Psychiatrist C. Allen Musil Jr., M.D., was recently appointed Senior Vice President of Medical Services for the corporation.

   "We're pleased to make this announcement," said E. Douglas Varney, President and CEO of Frontier Health. "Dr. Musil is an outstanding physician and has the leadership and organizational skills necessary to help Frontier Health continue its mission and role as the region's premier provider of behavioral health, substance abuse, developmental disabilities, and vocational rehabilitation services."
    Dr. Musil is certified by the American Board of Psychiatry & Neurology in Child and Adolescent Psychiatry and Adult Psychiatry, and is certified by the American Board of Pediatrics in general pediatrics. He was in private practice in Fort Lauderdale, Fla., and was an emergency room pediatrician at the Joe DiMaggio Children's Hospital in Holywood, Fla.
    Dr. Musil graduated from the Quillen College of Medicine and completed his residency in the Chandler Medical Center Triple Boards Program at the University of Kentucky in General Pediatrics, Adult Psychiatry and Child and Adolescent Psychiatry. He was a clinical assistant professor of psychiatry and pediatrics at East Tennessee State University.

   He has presented to regional judicial conferences, Pediatric Grand Rounds, Girls Inc. national meeting, Psychiatric Hospitals national meeting, on topics including inhalant use, psychopharmacology, bipolar, attention deficit hyperactivity disorder, school violence, and depression.
    He is certified in Advanced Trauma Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support, neonatal Advanced Life Support, and Advanced Burn Life Support. Dr. Musil is a member of the American Psychiatric Association, American Academy of Pediatrics-Fellow, Wilderness Medical Society, and the Christian Medical and Dental Society.

Frontier Health Celebrating

50 Years of Service

   Celebrating more than 50 years of service, Frontier Health is the leading provider of mental health, substance abuse, and developmental disabilities services in Northeast Tennessee and Southwest Virginia. As a not-for-profit 501(c) 3 organization, Frontier Health's leadership continues its community founders' earliest vision from 1951 to establish accessible and quality services within the region.

   After the first community mental health centers opened in May 1957, the agencies that would become Frontier Health worked cooperatively throughout their fifty-year history to expand and provide quality services. Area Alcohol and Drug, Developmental Disabilities, Housing, and Vocational Rehabilitation Services embraced mergers with the founding mental health agencies to allay administrative costs and afford continued service to the region.

   The agencies collectively partnered with groups such as Head Start, Dawn of Hope, Contact Concern, cities, counties, housing authorities, and court systems, to provide services. The transition to Frontier Health came in 1997, when Central Appalachia Services, Nolachuckey-Holston Area Mental Health and Watauga Mental Health merged.

   The leadership of these agencies, and the then recent merger of Bristol Regional Mental Health with CAS, solidified their commitment and ability to help individuals in the now, 12-county region served.
The first two mental health centers opened in Johnson City and Kingsport in 1957. The first centers were Kingsport Mental Health and Washington County Mental Health in May 1957, and Bristol Mental Health followed in 1958.

   The Johnson City center became Watauga Mental Health in 1962 and voted to affiliate with Johnson City Memorial Hospital to receive the Department of Health, Education and Welfare Hill-Burton funds for a new building on Fairview Avenue. Services were expanded into Carter and Unicoi Counties in 1971.

   Federal funds were again tapped for the renovation of a hospital building as the new site of Watauga Mental Health. After a $999,000 renovation, the facility opened in 1973 to include 16 inpatient hospital beds, outpatient therapy, daily living center therapy, alcohol and drug counseling, children and youth services, a school for emotionally disturbed children, family therapy, and vocational counseling.

   In 1974, Watauga dissolved its partnership with the Johnson City hospital and in July 1985, Woodridge Psychiatric Hospital was opened. (The 75-bed facility is now a part of Mountain States Health Alliance.)

   In 1989, Watauga also opened a psychosocial rehabilitation program as the Victory Center. The psychiatric rehabilitation recovery center now provides vocational, case management, and employment services for people with mental illness or who are recovering from substance use issues. In 1997, Victory Center merged with Kingsport's Park Center, which had opened in 1989.

   Kingsport Mental Health became part of Holston Valley Community Hospital in August 1968 but it wasn't until 1978 that the center's growth was noted by Tennessee Commissioner Harold Jordan, who pledged support for state funding for a new facility. Armed with a $600,000 state grant and more than $200,000 in local funds, Holston Mental Health opened it in April 1981.

   Nearly simultaneously, the center began a partnership with Planning District One (Community Services Board) in Lee, Scott, and Wise Counties, and the City of Norton, Va., for services at its three existing clinics. Holston Mental Health officially separated from Holston Valley Hospital in December 1982.

   Then, in 1987, Holston Mental Health partnered with Holston Alcohol & Drug and in 1989 merged with the agency, creating the first free-standing Alcohol & Drug program to merge with a community mental health center in the state. That A&D program, (founded in 1967 as Kingsport Council on Alcohol and Drug Dependency), was actually the first substance abuse program to open in the region.

   That next year, SAFE House Domestic Violence Shelter and Kingsport Center of Opportunity merged with Holston Mental Health to form Holston Services, Inc. Kingsport Center of Opportunity opened in 1968 as a sheltered workshop for people with mental retardation. After several mergers and program re-alignments, it is now Frontier Industries - Kingsport and includes case management, residential services, vocational training, employment, and support services.
    In February 1958, the third community mental health center to open in the region was Bristol Mental Health. It was touted as the only one in the country that was a concerted effort of two states, two counties, and two cities. In 1965, the center and Bristol community groups began a drive to build a new facility, seeking Federal Construction Funds via the 1963 Community Mental Health Center Act.

   Bristol Regional Mental Health Center formally occupied its current site in May 1970. The cost including grant and matching funds, was $144,000. About one month later, Bristol Regional Mental Health joined Bristol Memorial Hospital to benefit both organizations.

   Bristol Regional Mental Health sought eligibility for an eight-year $244,660 National Institutes of Mental Health staffing grant and the hospital sought eligibility for Hill-Burton Federal construction grant for its psychiatric unit. Bristol Mental Health first offered services in 1968 in Johnson County, and in 1974 in Abingdon, and Glade Spring, Va. In 1993, the merger of Holston Services, Bristol Regional Mental Health and Bristol Regional Rehabilitation (a program for people with mental retardation that began in 1971) led to Central Appalachia Services, blending both mental health services and services for people with mental retardation or developmental disabilities. The Bristol program is now Frontier Industries - Bristol.
    Nolachuckey-Holston Area Mental Health Center was officially chartered in 1972 to provide services for Greene, Hancock, and Hawkins counties. The Tennessee Commission of Mental Health granted $600,000 toward a new facility that was occupied in December 1975. Services in Hancock and Hawkins were provided at locations within hospitals in those counties until independent facilities were built.
    In 1985, the Kingsport Council on Alcohol and Drug Dependency implemented the first Student Assistance Program in the State of Tennessee. The first school counselor placed in that program, Gary McConnell, still works for Frontier Health. In 1985, Holston Mental Health, Bristol Mental Health, Watauga Mental Health, Nolachuckey-Holston Mental Health, and the Department of Housing and Urban Development (HUD) established a non-profit corporation, Rainbow Homes, Inc., to build group homes for mentally ill adults using HUD funds.

   The first home opened in 1985. There are now seven group homes and eight supported living facilities.
    Also in 1985, Holston Mental Health and Bristol Mental Health took joint responsibility for the operation of Sullivan House, a group home for youth referred by Juvenile Courts in Kingsport and Bristol. Adolescent group homes have grown to four programs and facilities for youth who may be in state custody, at-risk of state custody, or who may be runaways.

   Services include observation and assessment; structured treatment program; Project Safe Place for run-away and throw-away youth; and therapeutic foster care and adoption services. The TRACES therapeutic foster care program actually began in 1991.
    Frontier Health began embracing the electronic health record with a CMHC partnership beginning in 1989. Frontier Health began developing an electronic medical record in 2001, and in 2004 began a pilot Electronic Medical Record that was system-wide in 2005.
    From small outpatient facilities in only three local cities in the late 1950s, Frontier Health has grown to 67 facilities and more than 85 programs in 12 counties of Northeast Tennessee and Southwest Virginia. During Fiscal 2007, Frontier Health provided more than 37,000 individuals with Clinical Services. There were 234 children and youth who received Specialty Services.

  Alcohol and Drug Residential Services were received by 631 people. Peer Support Services were provided to 567 individuals. Residential Services were received by 553 individuals, and 264 people received Supported Living services. There were 10,965 individuals served in school-based services and 10,866 receiving educational services. There were 896 individuals who received vocational rehabilitation services. For Fiscal Year 2007, Frontier Health served 62,863 individuals.
  Fifty years ago, the people of this region were just as concerned about community needs as they are today. Their efforts led to the 1957 opening of community mental health agencies in Kingsport and Johnson City, and in Bristol in 1958.

A Brief Look Back
    Although it wasn't until 1963 that President John F. Kennedy stirred debate with an impassioned speech to Congress that led to research and federal dollars to more adequately address the needs of people with mental illness and mental retardation.
    Kennedy poignantly identified the problem, "Mental illness and mental retardation are among our most critical health problems. They occur more frequently, affect more people, require more prolonged treatment, cause more suffering by families of the afflicted, waste more of our human resources, and constitute more financial drain upon both the public treasury and the personal finances of the individual families than any other single condition."
    While Kennedy's plan led to the establishment of community mental health centers nationwide, the Northeast Tennessee and Southwest Virginia region were already working toward that goal.

  The efforts of these pioneering agencies 50 years ago led to what is now Frontier Health, the region's largest provider of mental health, substance abuse, and mental retardation services.
    With community support that continues 50 years later, Frontier Health's more than 900 employees serve nearly 58,000 people each year.

   Current Frontier Health staff represent nearly 6,000 years of service working for this agency. The service area covers four Southwest Virginia counties and eight Northeast Tennessee counties.
    From small outpatient facilities in only three local cities in the late 1950s, Frontier Health has grown to 67 facilities and more than 85 programs in 12 counties in two states.

Customer Satisfaction
Survey Leads to Two MHCA Best Practices' Awards

  Frontier Health's Drug & Alcohol Services and Magnolia Ridge Residential Treatment Program received 2006 Overall Best Practices awards from Mental Health Corporations of America Inc.

   Best Practices are based on the grand mean tallied from all the surveys provided to the National Data Center for Customer Satisfaction for the year 2006.
   MHCA identifies best practices for each type of client and divides them into three categories, Residential, Outpatient Mental Health Services and Outpatient Drug & Alcohol Treatment.

   MHCA is an alliance of behavioral health organizations that work to strengthen members' competitive position, enhance leadership capabilities, and facilitate strategic networking opportunities.
    Membership is by invitation, including only the highest quality behavioral healthcare organizations in the country. MHCA members are responding to the major shifts in demographics, technology, politics, the economy and organizational frameworks.

   There is an increasing demand to contain cost, deliver more efficient and measurable services and engage employees whose skills and personal/professional investment reflect the organization's commitment to excellence.
    Through membership in MHCA, these organizations are encouraged to learn best practices from each other and are introduced to top-notch, nationally recognized leaders in management reform and healthcare delivery.

   Members regularly examine their corporate vision and are given tools to anticipate tomorrow's challenges.

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